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Southeastern change services in response to feedback


Southeastern services set to change

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SOUTHEASTERN will change some of its services from Sunday March 8 in response to passenger feedback on the timetable.

Passengers’ views have been collected and the train company have hope the changes will help alleviate crowding on some of its busiest services.

Where demand for service is high more carriages will be added and some services see carriage numbers reduced to levels that match the demand.

The changes announced today mean that 14 trains will be lengthened and seven trains will make additional stops to provide extra journey options for passengers and help ease crowding.

The 4.57pm service from London Victoria to Ramsgate will see the number of carriages cut from 11 to eight reducing capacity by 27 percent.

The 6.52am service from Ramsgate to St Pancras International will be retimed to run 2 minutes earlier from Birchington-on-Sea (leaving at 07.08am) and stop additionally at Gravesend (leaving at 8.14am).

@Se_Railway Are there plans to resolve the new overcrowding problem on the Faversham/Broadstairs services from St Pancras in the evening?

— Adam Soffe (@asoffe) February 24, 2015

David Statham, managing director at Southeastern, said: “We’d like to thank our passengers for their patience while we reviewed capacity, loading data and feedback about our new timetable. We know that some trains during the morning and evening peaks have been particularly busy and, having carried out a thorough review, we’re now able to amend some services to help ease crowding.

“We’re using all the trains available to us at peak times and so we don’t have spare carriages to add to these services. This means that some trains will be shortened to enable others to be lengthened and so we’ve needed to review capacity very carefully to ensure we move carriages from the least busy trains to those most in need of extra space.”

More details about the changes can be found at your local station or www.southeasternrailway.co.uk/marchchanges.

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