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Tag Archives: Southeastern

So we meet again, Southeastern tells commuters

Thousands of commuters shrugged off yesterday’s vicious pummeling by the train company and turned up at their local stations this morning, bloodied but unbowed, hoping to somehow get to work. Southeastern’s chief executive said: “So we meet again. I have to hand it to you, you’ve got guts. There are even times when I wonder what it would be like if …

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TfL boss Sir Peter Hendy blasts Southeastern Trains

Southeastern services have been branded “awful” by Transport for London Boss Sir Peter Hendy, who also compared the firm’s ticket inspectors to the Gestapo. In a no-holds barred interview with Management Today, Sir Peter, who is responsible for the capital’s transport service, said: “On Southeastern the trains are like the Wild West. They are —-, awful. And then every now and then some …

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‘Nightmare Monday’ for rail commuters

13 April 2015 From the section London Hundreds of passengers caught up in knock-on delays at Canada Water Rush hour travellers have had a “nightmare Monday” commute across London after a series of unrelated rail and Tube train delays. Seven separate failures affected Southeastern passengers through London Bridge, which then created overcrowding at Victoria and Canada Water. Network Rail and …

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Southeastern rewards staff with shopping vouchers despite travel chaos for commuters

Train operator Southeastern has rewarded 4,000 members of staff with shopping vouchers for their hard work. The employees were given the £25 shopping vouchers, which can be used at Sainsbury’s, Boots and Mothercare, in response to the way they have dealt with disruption at London Bridge. The station is undergoing a £6.5bn renovation which has caused severe disruption for Kent’s …

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Kent faces widespread train disruption to Southeastern services this Easter weekend

Anyone planning to get away by train this Easter weekend will face serious disruption to services throughout the county. Engineering works mean London Cannon Street, London Charing Cross and Waterloo East stations will be closed from Good Friday to Easter Monday. Instead trains will run to and from New Cross, London Victoria or London Blackfriars. Southeastern has asked passengers to …

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Network Rail apologises over unacceptable service and overcrowding for passengers travelling to London Bridge

A rail firm has apologised to passengers for “unacceptable levels of service and overcrowding” at London Bridge. Network Rail’s managing director Phil Hufton says he is “very sorry” for the severe disruption caused by timetable changes to allow ongoing works at the station. Commuters travelling into London from Kent have complained of chaos, safety issues and delays – despite Southeastern reporting …

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Kent to get higher speed rail link

Southeastern said improvements to the service would be complete by 2019 Up to 10 minutes is to be slashed from journey times between Thanet and London with the help of a £12m investment, it has been announced. Infrastructure and operational changes will potentially reduce journeys from 71 minutes in peak times to 63 minutes. Local MP Laura Sandys hailed the …

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Southeastern change services in response to feedback

Southeastern services set to change Comments (0) SOUTHEASTERN will change some of its services from Sunday March 8 in response to passenger feedback on the timetable. Passengers’ views have been collected and the train company have hope the changes will help alleviate crowding on some of its busiest services. Where demand for service is high more carriages will be added and …

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Southeastern rail fails again in new Which? survey

South Eastern came almost bottom of the table in customer satisfaction, and delays. Comments (0) The embattled rail company Southeastern has suffered another blow this morning, after a report named it as amongst the worst rail networks in the UK. The Which? annual train satisfaction survey asked over 7,000 rail passengers to rate their network, on criteria such as punctuality and …

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What does the rail company make?

I WOULD like to know the profits of Southeastern for the past five years. How much have these increased? How much is it’s annual subsidy from the government despite these profits? Marika Sherwood, Oars Herne Bay Times, February 4th 2015

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