Home ... Tag Archives: Complaints

Tag Archives: Complaints

Reality hits home, Infratil leave town

Delusion has finally been swept away by the onslaught of reality and Infratil are throwing in the towel. This has been a long time coming, and Nostrildamus predicted it in November 2010.


Manston Airport has been put up for sale. Bosses at Kent International Airport told staff at 10.30am yesterday (Friday) morning. The shock decision was made by owners Infratil. The New Zealand-based company also plans to sell its airport at Prestwick near Glasgow.

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Manston’s Hall of Shame

Here’s a brand new service from the nice people at NoNightFlights… As well as the easy to use Complain! page, you now have another outlet for your screams of rage, whimpers of frustration, table-thumping, etc, etc. Pop over to the Hall of Shame page and let rip…

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Manston Parish Council: night flights meeting

Hello, My husband and I have been reading your newsletters with interest. When we moved to Manston in 2003, the level of activity at the airport was acceptable. However, we were totally unaware of the failed proposals that had been submitted in the past. We have been complaining to Infratil on a regular basis and, in line with comments from …

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Oh. There goes another one.

28th October 2011 at 23:30 over Herne Bay A noisy cargo plane, which Manston’s complaints department will undoubtedly tell me is a late arrival. I learn from Twitter it was N383WA, a World Cargo Airways McDonnell Douglas MD-11. As well as being one of the noisier planes to use Manston, the MD-11 is an incomprehensibly badly designed plane with a …

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Does Manston already have a night flight schedule?

The proof may be sitting in your email account If we all get cracking on this, we may be able to present our case to Infratil and TDC at Friday’s KIACC meeting. The infuriatingly poor responses that are churned out by Manston’s complaints department do actually contain tiny grains of truth. With enough of these facts in one place, we …

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Infratil complaints

Some of our readers have been asking who they should complain to about Infratil, the owners of Manston airport. And some of our readers have been telling us about who they have complained to about Infratil. As a public service, we shall be helping the first group by telling them about the second group’s efforts. First up: the New Zealand …

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Woken in the small hours, 10th July

Thanet District Council's Penny Button Penny.Button@thanet.gov.uk has special responsibility for Manston Airport. Here's what she had to say to one of the many unhappy residents who contacted her:


Thank you for your recent enquiry regarding an aircraft movement associated with Kent International Airport. The statutory powers available to Thanet District Council to deal with noise exclude aircraft noise, however, we do have a voluntary Town & Country Planning Act S106 agreement with the airport operator which contains some sanctions with regard to aircraft movements.

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In Manston, no one can hear you scream…

A reader writes: Hi All, Am sure some of you were aware, but we weren’t… the complaints phone line at Manston is no longer in service! I was phoning an engaged tone for over an hour the other evening to complain about the landing practice that had been taking place over Ramsgate.   I was livid about: The time of …

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When is a schedule not a schedule?

It's worth complaining to Manston for two reasons: they have to record and report it; and they tell you exactly which plane you were complaining about. With enough information about which planes and carriers misbehave, and when, we may be able to spot if there is method to their badness. Cynical curmudgeon that I am, I can't help wondering if there's an unwritten schedule operating.

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Airport Working Party, 19 May 2009

Hours' worth of minutes

Dear reader, this is how some of us frittered our lives. There's plenty to pick over here, all comments welcome. I've added paragraph numbering for ease of reference and some comments (original version on TDC's website HERE). Council Officer in charge of the AWP: Charles Hungwe.

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