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Southeastern comes last in national passenger satisfaction survey

RAIL company Southeastern has come last in the the passengers satisfaction survey published today.Southeastern scored 74% placing it at the bottom of the pile, but only closely followed by Govia Thameslink and Southern.This recent survey, conducted by independent watchdog Passenger Focus, also found that Southeastern’s satisfaction rate has dropped by 11% in just a year.In a statement today, the rail company explained its low score by saying that…

Southeastern comes last in national passenger satisfaction survey

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